Keep Social Distancing and Wear Mask
It is a shared responsibility to keep everybody safe. We require our staff to wear masks and sanitize hands when meeting with customers. We ask our customers to keep the masks on during any onsite tour and/or in-person meeting.
If you do not feel well or have fevers upon the in-person appointment, please do not hesitate to reach out. We will reschedule the appointment.
Kolette's Cleaning Process
We make sure every house is cleaned and sanitized before having our customers over. It is our baseline to maintain a clean and safe environment for both our customers and staff. We enhance our cleaning standard and the scope of sanitizing in response to the COVID-19.
Cleaning
Kolette's professional cleaning team conducts deep move-out cleaning when our customers move out. We also provide cleaning services during customers' stay. The cleaning scope and frequency can be customized. Please contact us for more information.
Checking
Once the professional cleaning team completes the cleaning work, Kolette's support team staff will check and make sure the cleanliness meets the standard.
Sanitizing
We sanitize the house as the last step of the move-out cleaning. We sanitize the entire house again after every visit of each group of customers. Hand sanitizers are provided upon customer's visit.
Stay Safe
We are committed to establish and maintain a safe, healthy community for both our customers and staff. We abide by local government health restrictions and elevate our cleaning standard. Staying safe and healthy is a shared effort. We appreciate your understanding and cooperation for making this happen.